Privacy Policy

Privacy Policy

This Privacy Policy explains how TailorCraft Studio processes personal data in connection with its website, consultations, tailoring and clothing alteration services, and garment remodelling and upcycling work.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact Information

Privacy email
[email protected]
Privacy phone
+46 70 494 20 77
Postal address
Nygatan 32, 70211 Orebro
Privacy contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
Contact Page
01

Data We Collect

We may process contact details, project details, garment information, fitting notes, communication records, booking information, payment-related records, and technical data such as device or browser information. Where a customer supplies garments or materials for assessment, we may also process information about their condition, construction, and suitability for the requested work.

The data we collect depends on the inquiry, booking, or project stage.
02

How We Collect Data

We collect data from project inquiries, consultation messages, workshop visits, garment and material assessments, design approvals, collection arrangements, and payment handling. We may also receive limited technical data through the website and contact form, and we may create internal notes based on the progress of a project.

Most information comes directly from the customer during normal service interactions.
03

Cookie Types

Cookies may be necessary for the website to function, may help remember basic preferences, and may support measurement of site use. We do not rely on cookies to make decisions about a person with legal or similarly significant effects. Any non-essential cookies are used only where permitted under applicable law.

We use only limited cookie categories that support site operation and basic analysis.
04

Cookie Controls

Where cookies or similar technologies are used, you may block or delete them through your browser settings. Some functions of the website may not work properly if certain cookies are disabled. If a cookie preference tool is provided on the site, it should be used to record your selection.

Cookie choices can usually be adjusted in the browser or device settings.
01

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, arrange consultations, manage approvals, carry out remodelling or alteration work, coordinate collection, process payments, maintain records, and handle follow-up communication. We also use limited technical data to operate, secure, and improve the website and to meet legal, accounting, and administrative obligations.

Processing is limited to the ordinary running of the studio and website.
02

Sharing With Service Providers

We may share personal data with payment processors, communication tools, website hosting providers, and other operational service providers that support bookings, administration, or technical maintenance. Where external parties handle data on our behalf, they are expected to use it only for the agreed purpose and to protect it appropriately.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosure

We may disclose personal data when required to comply with law, court orders, tax or accounting obligations, or lawful requests from public authorities. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights and safety of our business, customers, or others.

Disclosure is limited to situations where there is a lawful basis or a practical need tied to the service.
GDPR
Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for the requested service and keep records only as needed for operational and legal purposes.

Regulatory context
If you are in the European Economic Area, the GDPR may apply to our processing of your personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Integritetsskyddsmyndigheten (IMY)
This section is intended for individuals whose data is protected by the GDPR.
Your data, handled with care

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. If processing is based on consent, you may withdraw consent for future processing. Some requests may be limited by legal retention duties or by the need to complete a project or resolve a dispute.

GDPR rights are assessed case by case and may depend on the legal basis for processing.
User Rights

Your Rights

Subject to applicable law, you may have rights to know whether we process your data, request correction of inaccurate information, ask for deletion in appropriate cases, and object to certain processing. You may also be able to request restriction of processing or a copy of the data we hold about you. These rights do not apply in every situation, especially where we must keep information for legal or operational reasons.

Available rights depend on the law that applies to the processing activity.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify identity and to protect the confidentiality of project records. If a request is complex or repetitive, our response may take longer within the limits allowed by law.

Requests are handled after we verify identity and confirm the scope of the request.
Data Retention

Data Retention

Project records are retained for the period needed to manage the inquiry, carry out the work, handle collection, and address follow-up questions. Some records may be kept longer where required for accounting, tax, legal, or dispute-handling purposes. When data is no longer needed, it is deleted or anonymised in a reasonable manner.

We keep data only for as long as it is needed for the relevant purpose.
Policy Updates

Policy Updates

The updated version will apply from the date it is published on the website unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate communication channels.

We may revise this policy when our processing practices or legal obligations change.